Care of your new carpet is a major determining factor in how long it will last. This document provides all the recommendations required for care, stain removal and cleaning to enhance the beauty of your carpet throughout its lifetime. Poor upkeep, more particularly the use of unsuitable stain removers or detergents, can rapidly cause lasting and virtually irreversible damage to the floor covering. In such situations, BALSAN cannot be held liable. Proper carpet care involves four types of activity: - Protecting entrances
- Vacuuming
- Removing stains
- Regular care
|
Dry soil and dust brought indoors is by far the most damaging type of contaminant for carpet. All entrances leading to carpeted areas should therefore be protected. Protecting exterior entrances - use "footscraper" grilles or rough, hard-wearing mats to remove dirt from shoes. Protecting interior doorways - use dampabsorbing mats large enough to take 3 paces in the direction of access. Entry mats should also be placed near car park entrances, lifts, goods lifts, kitchen doors, cafeterias and drinks vending machines.
IMPORTANT: all such mats should be vacuumed every day if they are to perform their intended purpose. Regular use of a vacuum-brushing cleaner is the best way to care for carpets.
The intensity of foot traffic should be clearly identified in each area so that vacuuming activities can be properly planned (refer to the frequency table).
It is absolutely essential to use a vacuum cleaner with a rotating brush for best results; this type of vacuum cleaner removes dust efficiently through its mechanical action. Vacuum cleaners with fl at nozzles remove only a limited amount of dust and do not lift the pile.
To prevent fine dust being discharged into the air, the vacuum brushing cleaner should be fitted with an additional efficient filter (HEPA1 filter).
Stains, spots and spills should be removed on a daily basis. The longer they are left, the harder they are to remove. Proceed as follows: Spills:
Blot spills as soon as possible using a clean, dry and absorbent white cotton pad. Avoid rubbing the stain. - Remove as much of the substance as possible with a knife.
- Refer to the stain removal table to find the best product for the purpose.
- Before use, make sure the stain removing agent is “compatible” with the carpet by testing an area that is not exposed.
- Apply the stain remover to a white cotton cloth and dab the stain forcefully without rubbing it.
- Start from the edge and work inwards to prevent the stain spreading.
- Continue doing as instructed as long as the stain is soaked up by the cloth.
- For water solution stain removers, the upturned glass method can be used to good effect to massage the stain by making circles with the upturned glass and removing any foam that forms.
Repeat this step without adding any product until the foam stops appearing. - When the stain is removed, rinse with clean water and dab it vigorously with a damp sponge. Dab with a dry cloth to absorb as much moisture as possible.
- Finally, cover with a white absorbent layer (cotton cloth or kitchen roll) about 1 centimetre thick, weighted down by a heavy object and covered with a plastic sheet to absorb any residual moisture and the remains of the stain.
|
| 
Plain carpets
Patterned carpets
Carpet tiles
